Returns & Exchanges
At The Kitchen Store & More, we want you to be completely satisfied with your culinary tools and home decor. If your purchase isn't the perfect fit for your kitchen, we offer a hassle-free 30-day return policy for all unused items in their original packaging.
Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully place the unused items back in their original manufacturer packaging, ensuring all manuals and accessories are included to qualify for a full refund.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for your records.
Receive Your Refund
Once our warehouse team inspects the returned cookware or appliances, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing